Effective Feedback Skills

Online - Virtual Classroom Training, 09:00hr - 12:30hr (UK)

Cost: £90 +VAT per person (members) / £150 +VAT per person (non members) 

 

For line managers and team leaders who need to give feedback (information) on performance – the behaviours and outputs.

This half-day course will focus on breaking down how to plan to give developmental feedback e.g. getting the facts, having a face-to-face conversation and provide direction to help develop the individual. We will also focus on giving praise style feedback (something we can all forget to do).

Topics

  • What is Feedback?
  • The benefits of giving clear developmental feedback
  • The benefits of giving praise feedback
  • Planning to give effective feedback

Overview

  • Identify what feedback is and what it is not (it's not about telling an individual off)
  • Why do it? – the benefits to the individual, team / line manager and organisation
  • How to praise effectively (and get good performance and behaviour repeated)
  • Planning to give developmental (‘difficult’) feedback positively and effectively as possible for all involved.
  • Planning to make a difference in the workplace

 


Booking authorised by:
Delegate 1
Delegate 2
Delegate 3
Delegate 4

 

COSTS:

£90 + VAT per person (members)

£150 + VAT per person (non-members)

An invoice will be generated by our accounts department once we receive your booking form. Please select which method of payment you would prefer:

 

For payment or to register more delegates, please contact:

Shelly Bridgnell on +44 (0)20 8773 5521 or email

 

TERMS & CONDITIONS: This booking form confirmation constitutes ‘acceptance of our course booking terms’. Payment for any training course is due on receipt of the invoice. Cancellations must be made within a minimum of 10 working days prior to the training course date, after which payment is required in full. Similarly, refunds of fees cannot be issued unless notice in writing is received a minimum of 10 working days prior to the training course. All cancellations will be subject to a 25% (+VAT) fee to cover administrative expenses. 

It may be necessary, for reasons beyond the control of the PPMA Ltd, to change the content, timing, speakers and/or date of the seminar, course and/or programme.