Leadership and management skills for team leaders – An Introduction

26 April 2022 - 9:00 – 16:30 (including breaks)

For team leaders, who are new or have never been formally trained in leadership and management skills.

It will help team leaders to identify the different leadership styles that can be used in different circumstances, how to communicate their message effectively and give effective feedback.


  • Different leadership styles (choosing the right style)
  • Building and maintaining trust
  • Effective communication skills
  • Giving feedback (good and developmental)


  • What does it mean to be a leader / manager?
  • What are leadership styles? And how do they differ?
  • Why is it important to flex your style?
  • How to build / maintain trust with the team – what actions can the leader take?
  • Review personal current communication skills and style
  • Encourage the team to communicate effectively
  • How to give feedback that ‘sticks’ – praise and developmental / improvement feedback
  • Practical application plan

Booking form

Booking authorised by:
Delegate 1
Delegate 2
Delegate 3
Delegate 4



£180 + VAT per person (members)

£295 + VAT per person (non-members)

An invoice will be generated by our accounts department once we receive your booking form. Please select which method of payment you would prefer:


For payment or to register more delegates, please contact:

Shelly Bridgnell on +44 (0)20 8773 5521 or email


TERMS & CONDITIONS: This booking form confirmation constitutes ‘acceptance of our course booking terms’. Payment for any training course is due on receipt of the invoice. Cancellations must be made within a minimum of 10 working days prior to the training course date, after which payment is required in full. Similarly, refunds of fees cannot be issued unless notice in writing is received a minimum of 10 working days prior to the training course. All cancellations will be subject to a 25% (+VAT) fee to cover administrative expenses. 

It may be necessary, for reasons beyond the control of the PPMA Ltd, to change the content, timing, speakers and/or date of the seminar, course and/or programme.