Learning to coach in the workplace

For line Managers / team leaders (scrum masters). Coaching is often confused with training. In reality they are often combined and used well together. However, it’s important not to get caught up in ‘always giving the answer’ – to develop staff they need to be coached; which will often lead to more confidence in their ability, a willingness to take the more considered decisions and coming up with their own ideas.


  • What Coaching is (and what it is not)
  • A practical 4 step coaching model (the GROW model)
  • The skills of an effective workplace coach


  • Understanding what coaching is and what it is not
  • Identify the interpersonal skills an effective coach needs (in the workplace)
  • Developing coaching style questions
  • Planning to use the four-step model
  • Practice session

Booking Form

Booking authorised by:
Delegate 1
Delegate 2
Delegate 3
Delegate 4



£90 + VAT per person (members)

£150 + VAT per person (non-members)

An invoice will be generated by our accounts department once we receive your booking form. Please select which method of payment you would prefer:


For payment or to register more delegates, please contact:

Shelly Bridgnell on +44 (0)20 8773 5521 or email


TERMS & CONDITIONS: This booking form confirmation constitutes ‘acceptance of our course booking terms’. Payment for any training course is due on receipt of the invoice. Cancellations must be made within a minimum of 10 working days prior to the training course date, after which payment is required in full. Similarly, refunds of fees cannot be issued unless notice in writing is received a minimum of 10 working days prior to the training course. All cancellations will be subject to a 25% (+VAT) fee to cover administrative expenses. 

It may be necessary, for reasons beyond the control of the PPMA Ltd, to change the content, timing, speakers and/or date of the seminar, course and/or programme.