Field Service Engineer - North West England/Yorkshire

Sealpac UK & Partners, North West
Closing date: 30 Nov 2021
Due to recent growth we have an exciting opportunity for a service engineer based in the North West or Yorkshire area to support our full range of equipment. We are looking for a dynamic and driven customer facing engineer to work on world class food machinery.

The ideal candidate:

Is electrically biased and has relevant qualifications to demonstrate such
Based in the North of England (preferred)

Main responsibilities:

Day to day service engineer functions
Several nights away from home
Emergency breakdowns
Planned service work
Scheduling and coordinating work to tight deadlines
Ensuring that equipment works to its specification
Creating and carrying out test procedures
Investigating problems, diagnosing/repairing faults
Troubleshooting, supporting engineers troubleshooting
Writing detailed reports and documentation to give clear direction to office support
Ensuring safe working conditions
Training maintenance and operative staff where appropriate
Consults with customer to resolve unusual problems in operation and maintenance recommendations
Report to management regarding customer satisfaction/dissatisfaction, product performance, and suggestions for product or relationship improvement

Additional information:

The role will require full integration with the field service team and general field service duties must be carried out that can require long hours and periods of time away from home.
The role will be covering the full range of equipment with a view to specialising in certain ‘ranges’ when up to speed on all.
You will be customer focused and enjoy complete project involvement including the opportunity to travel throughout the UK, Ireland and to our factories in Germany & Holland
Working hours are are Monday to Friday (45 hours per week, midnight to midnight), with some weekends/late nights where necessary

Essential criteria:

Full UK valid driving license and passport are essential for this role
Having excellent electrical & mechanical skills
Being able to work alone or with a team
Being able to travel frequently and stay away from home
Having great interpersonal skills
Being self-motivated
Having excellent problem-solving abilities
Being organized and proactive
Having high attention to detail
Being able to understand client´s needs
Full tool kit must be supplied
Specialist tools specific to the machinery is provided by the company

Competitive salary and benefits such as-:

Company car – Ford Ranger or similar
Mobile phone
Free travel
Life and private medical insurance
Company events

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